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Section 1:
Housing and Residence Life
Section 2:
The ALA and RA Position
Section 3:
Community Development
Section 4:
Policies and Procedures
Section 5:
Safety and Crisis Management
Section 6:
Leadership and Recognition
Section 7:
Additional Resources
Section 2:
The ALA and RA Position
ALA Position Descriptions
ALA Memo of Understanding
RA Position Descriptions
RA Memo of Understanding
Training dates expectations and policy
Student staff personnel action

Section 2

RA/ALA Evaluation Process

Student Staff End of Year Evaluation Letter Template
Supervisor Evaluation for Student Staff
Student Staff Self Evaluation
Student Staff Exit Evaluation

The evaluation process is an on-going opportunity for you to carefully analyze your performance and to receive a verbal and written overview of your job skills and accomplishments. It is an excellent vehicle to offer positive and constructive criticism.

Purpose of Evaluation

Evaluation is an educational tool for giving feedback to RAs/ALAs in a formal manner, as well as for helping the RA/ALA to set goals for future growth in the position. It is not intended to be a “grading” system for job performance or a one-time event. It is part of an on-going process.

Components of Evaluation

  • On-going feedback from supervisor, peers and residents.
  • Resident evaluation of RA/ALA
  • RA/ALA Self-Evaluation
  • A/RD evaluation of RA/ALA

Evaluation Timeline

Resident Evaluation of RA/ALA:
Late October through mid-November.

RA/ALA Self-Evaluations:
Late October through mid-November.

A/RD Evaluation of RA/ALA:

Fall Semester

Formal, written A/RD/ACC/AM Evaluations of RAs/ALAs will be due at the end of the first semester. The evaluation includes: receiving the RA/ALA Self-Evaluation (by mid-November), completing the RA/ALA Evaluation form or Exit Evaluation (by first week of December), and having a Performance Review meeting with the staff member (by end of first semester).

Spring semester

Formal meeting including review of Fall performance review goals and plan; strengths; and areas for improvement by the first week of May. Written notes from Exit Evaluations are given to Area Director by the end of the semester.
RAs/ALAs hired in January will receive a full evaluation at the end of Spring Semester as outlined above.

General components of the RA/ALA evaluation form

  • Community Development & Student Relationships – attempts to develop positive and meaningful relationships with ALL residents; encourages interactions; facilitates floor/suite living guidelines; Living Learning Community duties (if applicable); approachable; available; visible; room that is inviting to residents; open to different lifestyles/values; responds to anti-social behavior.
  • Programming – meets requirements; creativity; fosters community; recognizes individual differences and needs; utilize hall/campus resources; supportive of floor/suite/building/House Council programs; holds floor/suite meetings
  • Advising/ Helping Skills – alert to student needs/problems; acts as a primary listener for residents with personal concerns; refers students to appropriate and qualified resources; keeps senior staff informed; follow-up with residents; confidentiality; crisis intervention; raises student awareness of campus resources
  • Discipline/ Confrontation – encourages responsible/respectful behavior; mediates conflicts; consistently follows and enforces policies; firm and fair; attends hearings; confronts and deals with issues and problems of human oppression; role models appropriate behavior; keeps senior staff informed of concerns about students
  • Administrative Responsibilities – paperwork; accuracy; timeliness; quality; current bulletin boards; Cluster Office; keys; M&O, duty; opening/closing; confidentially; keeps senior staff informed
  • Staff Relations – cooperation; sensitivity; responsiveness to supervisor requests; giving and receiving feedback; attentiveness and contribution at meetings/training; participation in staff functions; supportive of cluster staff, M&O, student security, and UMPD
  • Interpersonal Dynamics – attitude; flexibility; judgement; initiative; commitment; dependability; awareness of human oppression issues; balances professional and personal needs and growth
  • Other Assignments – RA/ALA Orientation; RA/ALA In-service training; RA/RD/ARD /ALA Selection; RA/ALA Council; floor/suite/House Council; specialty assignments; LLCs; special projects
  • Performance Evaluation Summary – overall performance as an RA/ALA; meeting expectations; strengths; areas which need improvement; continuation of employment
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Last updated August 27, 2008
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