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Mail Delivery

Related Sites
UMass Mail Services
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Mail is delivered and pickup up at every residence hall, except on legal holidays, extended vacation periods and Summer Break.

At the beginning of the semester, you will be assigned a mailbox. Most residence halls have a mail slot for outgoing U.S. Mail. You can purchase stamps at the University Store which is located in the Campus Center.

Certified Mail, Registered Mail, Insured Mail and postage-due letters are held at the Amherst Post Office, 141 N. Pleasant St., and can picked up during regular business hours Monday through Saturday.

Campus Mailing Address

In order to receive mail at your residence hall, it should be addressed as follows:

Your Name
Name of Your Residence Hall, UMass
Residence Hall Street Address, Room #
Amherst, MA 01003 - (4-digit extended ZIP)

Each residence hall has a different 4-digit extended zip code. For the correct street address and zip code of your residence hall, go to Halls Listed Alphabetically.

Package Delivery and Overnight Mailings

REGULAR PACKAGE DELIVERY

U.S. mail and United Parcel Service (UPS) deliver packages to the residence halls. Packages that do not fit in your mail slot will be left in the hall's mailroom or cluster office, and you will be notified that a package has arrived.

OVERNIGHT MAILINGS

Federal Express (FedEx) will only deliver student packages to the FedEx World Service Center located on the 2nd floor of the Campus Center. The Campus Center FedEx facility (413-549-4784) is open weekdays from 9:30 a.m. to 5:00 p.m.

U.S. Mail delivers Express Mail packages to the residence halls only when the “Waiver of Signature” box is checked by the sender on the Express Mail label. Express Mail without a signed waiver is held at the central Amherst Post Office, 141 N. Pleasant St., and can picked up during regular business hours Monday through Saturday.

UPS delivers overnight mailings to the residence halls Monday through Friday only.

Campus Mail

Campus mail is a free service that delivers letters from one on-campus room or office to another. To send campus mail, address the envelope as follows and drop it in any mailbox marked "Campus Mail".

Recipient's Name
Department Name
Department Box Number
Building Name
CAMPUS MAIL

Not Getting Your Mail?

If you are having problems with your mail please contact your residence hall Director (RD) or Assistant RD. Misaddressed mail is forwarded by University Mail Services, room 306 Goodell, to a resident's most current address as it appears in SPIRE. If Mail Services is holding any mail for you, you will be notified by email to come in person with your student ID between the hours of 9:00 a.m. - 4:00 p.m. Monday through Friday.

Mail Delivery During Summer and Wintersession

Standard (Bulk) mail and Periodicals (magazines, newspapers) will not be forwarded. You are required to change your address directly with the Circulation Department for each publication.
Bank Statements: are returned to the Bank. Mail Services recommends that you contact your Financial Institution and update your mailing address.

Credit Card 'offers': are returned to sender.

Campus Mail: is returned to the originating Department.

Other 1st Class Mail is forwarded to the permanent address students have provided on SPIRE. Please be patient. Mail Services hand-addresses thousands of piece of mail.


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Last updated January 29, 2008
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