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Room Assignment Information

Rates and Fees

pdfAssignment Billing Appeal Form

Basic Room Costs

Room rates are set by the Board of Trustees. These fees fund the operation and maintenance of the residence halls. All housing fees will appear on the university bill that is sent to students by the Bursar's Office.

Housing fees do not include a meal plan. All residents are required to have an on-campus meal plan with the exception of Apartment and Graduate residents. For more information regarding the meal plan options for required students, please visit the University Dining Services website or call 413-545-1362 for information on choosing a meal plan.

Room Rates for 2014-2015
Please note the following fee schedule for each room type across campus.

Room Type Room Rate Per Semester
Shared Room (Double, Triple, Quad): $2,947.50
Expanded Shared Room (Double, Triple, Quad): $2,625.00
Single Room: $3,920.00
Break Housing Hall Shared Room $3,197.50
Break Housing Hall Single Room $4,170.00
Single Room in North Apartments $5,403.00
Sylvan Deluxe Single $3,920.00
Sylvan Single $3,563.50
Sylvan Shared $2,679.50
CHCRC Apartment Single $5,453.00
CHCRC Apartment Shared $4,100.00
CHCRC Suite Single $4,751.50
CHCRC Suite Shared $3,572.50
CHCRC First-Year Single $4,319.00
CHCRC First-Year Shared $3,247.50
Lincoln Studio Apartment $4,269.50
Lincoln 1-Bedroom Apartment $4,946.50
Lincoln 2-Bedroom Apartment $3,958.50
Cashin Single $3,813.50
Cashin Deluxe $4,170.00
Cashin Shared $2,929.50


OIT Residential Services Fee

This mandatory fee is used to provide telecommunication services and networking services in your residence hall. The $121 fee is administered by the Office of Information Technologies (OIT).

For billing questions/concerns about the OIT Residential Services Fee, please email restelecom@oit.umass.edu.

Break Housing

There is an additional $250.00 fee per semester for all residents in Brett, Johnson, Prince and Cashin halls which is included in the Break Housing Room Rate. All students residing in Brett, Johnson, Prince or Cashin will be billed the fee and may remain in their residence hall room during Thanksgiving, Wintersession and Spring Breaks.

Graduate students living in Lincoln Apartments are eligible to continue their residency through the summer months, which is billed at a monthly rate.

Rent Refund

Students who cancel their housing assignment or withdraw from the university during the first five weeks of the semester are eligible for a housing fee refund. The refund is issued based on the date the student checks out of the residence hall room. Students who cancel or withdraw during the first five weeks are also subject to the cancellation fee schedule, which is also prorated to the corresponding week the cancellation is made.

In order for the refund to be issued, the student must go their residence hall Residential Service Desk, and return the room key to a Residential Life staff member at the Residential Service Desk. Students should keep a copy of their key form as verification of their check-out date.

Below is the housing fee refund schedule for a standard, non-break housing double room. . For information about other room type refunds, please contact the Student Services Office at 545-2100 or visit their office at 235 Whitmore Administration Building.

Dates % Deducted Refund Amount
August 31 - September 6 0% $2,947.00
September 7 - September 13 20% $2,357.60
September 14 - September 20 40% $1,768.20
September 21 - September 27 60% $1,178.80
September 28 - October 4 80% $589.40
October 5 - October 11 100% $0.00

NOTE: Students who are removed from their housing assignment due to a judicial sanction are not eligible for a housing fee refund.

Fall 2014 Contract Cancellation Fee Schedule
Any student who selects a fall 2014 housing assignment is subject to the contract cancellation fee schedule. Your residence hall assignment and contract is for the full academic year. Students are encouraged to not select an assignment for fall 2014 - spring 2015 unless they are certain they will live on campus. Students who select an assignment and later cancel that assignment will be subject to a minimum $100 Cancellation Fee. Please see the schedule below:

Fall 2014 Process Begins Ends

$100 Cancellation Fee Period

5pm Fri., March 7, 2014

5pm Wed., April 30, 2014

$200 Cancellation Fee Period

5pm Wed., April 30, 2014

5pm Fri, May 30, 2014

$300 Cancellation Fee Period

5pm Fri, May 30, 2014

5pm Mon., June 30, 2014

$400 Cancellation Fee Period

5pm Mon., June 30, 2014

5pm Thurs., July 31, 2014

$500 Cancellation Fee Period

5pm Thurs., July 31, 2014

5th week of fall semester


Students must call (413) 545-2100 or visit Residential Life Student Services at 235 Whitmore to request a cancellation of their assignment. Only the student may cancel their assignment and the request must be made directly with the Student Services Office.

The following students are subject to the cancellation fee schedule:

Appealing a Fee

Students wishing to appeal charges associated with housing assignments such as room rent, early arrival, or cancellation fees, may complete a Billing Appeal Form. Please complete the form, provide a personal statement and any additional documentation, and mail, fax, or deliver the appeal to 235 Whitmore Administration Building. A letter will be sent, informing you of the decision, within 10 business days of receipt of the appeal. For additional information about appealing a fee, contact Residential Life Student Services at (413) 545-2100.

The following are examples of helpful documentation when submitting a billing appeal:

Medical
• Dated Hospital or Discharge Forms
• Doctor's Note
• Bill for Medical Services related to the appeal

Financial
• Dated Termination Paperwork
• Proof of Unemployment Benefits
• Dated letters confirming a change in Financial Aid award, include previous award as well for comparison.
• Any document indicating extreme financial circumstances
• Budget that shows current financial situation drastically better

Unauthorized Move Fee

Students who move without prior approval from either Residential Life Student Services or the Residence Director into a vacant space will be assessed an unauthorized move fee of $150. The student who is officially assigned to that room will also be billed a fee of $150 for allowing the unauthorized move to occur.

Blocked Room Fee

Any student who has created a situation in the room he/she is assigned that prohibits another student from successfully checking into that assigned space will be assessed a blocked room fee of $150. Creating a "block" includes but is not limited to: spreading out one's belongings on both sides of the room, both sets of furniture or pieces of furniture being occupied by one resident, not allowing an assigned student to move into the space in his/her room, etc. The blocked room fee can be assessed at any point during the academic year including wintersession if Residential Life determines a room is not ready for a new resident.

Improper Check Out Fee

Failure To Vacate
Any student who fails to vacate their residence hall by the posted closing time for Thanksgiving, Wintersession, Spring Break or Spring Closing will be assessed a $150 improper check out fee.

Failure to Remove Belongings and Return Key
Any student who fails to check out properly between semesters or prepare the vacant space in their room for the following semester will be assessed an improper check out fee. An official check-out includes removing all of your belongings from the space and turning in your key to the Residential Service Desk. The fee is determined by the date the room is prepared for occupancy and/or by the date of the official check-out by the fall resident. The fee schedule is listed below:

Room Prepared/Check-Out Performed on or during:
The Early Arrival Period for Spring: $175 fee
Opening Day: $250 fee
Opening Week (through Saturday): $400 fee

Any student who fails to prepare the room and/or participate in a proper check out after opening week will incur a $400 improper check out fee and additional charges based on the housing fee refund schedule.

 

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